National Logistics Management Awarded Ford Q1 Status

Detroit-based premium logistics firm honored for quality of service

DETROIT, Mich., June 14, 2004 — National Logistics Management (NLM), the North American logistics company that specializes in premium freight shipping exclusively, is the recipient of Ford Motor Company’s prestigious Q1 Award for quality of service. To achieve Q1 status, suppliers must undergo a rigorous monitoring process and achieve metrics specified by Ford.

To initiate the award evaluation process, Ford worked with NLM to identify both Ford’s requirements for premium freight management and NLM’s critical internal objectives to meet these requirements. Beginning in May 2003, the organizations cooperated in developing metrics that were measured and strictly monitored. The major objectives established were On Time Delivery – Ground Freight at 98 percent and Air Freight at 96 percent. In addition, the Ford Q1 process requires that NLM receive written endorsements from select Ford plants where it supplies premium freight services.

NLM’s association with Ford began 13 years ago when NLM handled premium freight for four Ford plants and 300 suppliers, expediting 12,000 shipments in one year. In year two, Ford added three more plants. By 1996, NLM was working with 1,000 suppliers and moving more than 100,000 premium shipments to Ford plants throughout the U.S. By the end of 1999, NLM’s business with Ford had grown to managing premium logistics operations in the U.S. and Canada, as well as handling cross-border shipments between the U.S. and Canada and some cross-border shipments between the U.S. and Mexico

“Receiving the Q1 Award is an affirmation of the strong partnership we’ve developed with Ford over the years,” said Scott Taylor, CEO of NLM. “Ford was NLM’s Flagship client when we opened our doors in 1991. We are proud of the collaborative working environment and the high quality of service we provide.”

About NLM (www.nlmi.com)

National Logistics Management, headquartered in Detroit, is North America’s leading company in the management of premium freight using Internet technology. Its techniques for Web-based bidding, contracting, scheduling, shipping, and receiving payment for expedited freight have revolutionized the manner in which manufacturers order urgent shipments of components, resulting in sharply reduced costs and improved quality of service. NLM is distinguished by the expertise of its Event Specialists, proprietary approach to quality and the proven technology applications the company creates and employs. An ISO-9001-2000 Certified business, NLM continuously seeks to create innovations in anticipation of clients’ needs. For more information, visit www.nlmi.com.